FAQ

Answers about AI scouts, alerts and billing.

If your question isn't here, the scouts are one sign-in away — plans start at $19 a month.

Getting started

What do I need to get started?: Your own website address and at least one competitor's. Sign in, add them as competitors, then run your first report — the scouts start from those pages.
Do I need to install anything?: No. COMPETRYX AI runs in your browser; there is nothing to install and no code to add to your site.
Which competitor sites can scouts read?: Public pages — product, pricing, blog, careers and landing pages. Scouts can't get behind a login, so pages that need an account or are hidden behind a paywall can't be watched.
How many competitors can I track?: Starter tracks 3 competitors, Pro tracks 10, Scale tracks 50. Every plan gets the full catalog of 100 scouts.

What are AI scouts?: 100 specialist monitors split into 10 squads: pricing, products, website updates, promotions, SEO, messaging, trust and reviews, careers and growth, content, and tech and UX. Each scout has one job — for example, spotting a price cut on a plan page.
What do scouts actually watch for?: Price changes, new products and features, homepage and landing page rewrites, new banners and promotional offers, coupon codes, comparison and SEO pages, case studies, job postings and tech-stack shifts.
What counts as an active scout?: A scout assigned to a competitor on a schedule. Reassigning a scout to a different competitor or squad costs nothing extra.
Do scouts run automatically?: Pro and Scale run on their schedule automatically — daily or weekly. Starter runs when you press the run button.
How often can scouts run?: Daily, weekly or monthly depending on your plan; Scale can run hourly.
Can one scout watch several competitors?: Yes. Assign the same scout to every competitor you track, or spread different scouts across different competitors.

What does an alert tell me?: The competitor it came from, the scout that spotted it, when it was seen, what changed, a recommended action and a link to the source page so you can check it yourself.
How do you know something actually changed?: Each run is compared against the previous snapshot of that page. Only differences get raised as an alert — a page that looks the same as last week produces nothing.
Can I filter out noise?: Yes. The alerts view has a changes-only filter, and you can mark any alert as read so it fades back.
What is the competitive intelligence report?: A side-by-side read of your site and a competitor's: plans and prices, products and features, messaging, promotions and the gaps worth acting on.

Is there a free plan?: No — every plan is paid. If we can't spot anything useful in your first 14 days, we refund in full.
How much does it cost?: Starter is $19 per month, Pro is $49 per month, Scale is $199 per month.
Do you charge per seat?: No. Plans differ by how many competitors you can watch and how many scouts run at once, not by how many people log in.
Can I change plans later?: Yes — upgrade or downgrade at any time and your scout assignments carry over.
Can I cancel any time?: Yes. There is no contract to sign and no cancellation fee, and the 14-day money-back guarantee applies to your first payment.

Who can see my competitors and alerts?: Only you. Every competitor, snapshot, alert and report in your account is private to your sign-in.
Do scouts change anything on competitor sites?: No. Scouts only read public pages — they never place orders, create accounts or contact anyone.

Plans start at $19 a month — cancel any time, 14-day money-back guarantee.